Best Western Plus Crystal, Hotel & Spa | Hotel in Nancy

| 8.4 (501 Reviews) |  1 Bathroom
Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold Hotel | Best Western Plus Crystal, Hotel & Spa

Hotel in Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold, Nancy

Art Deco hotel with a full-service spa and a 24-hour fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Best Western Plus Crystal, Hotel & Spa offers 81 accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Nancy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

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Unique Amenities

  • Air Conditioner
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before noon contactless check-out available
Payment Policy Fee for buffet breakfast: approximately eur 19.50 for adults and eur 8 for children pet fee: eur 15 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total pets food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Other Policy Children under 16 years old are allowed in the pool from 10 am to 11:50 am on mondays, and from 8 am to 9:50 am from tuesday to sunday and must be accompanied by an adult. for safety reasons, the sauna and hammam are not permitted for guests under 16 years old. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
5 Rue Chanzy, Nancy, 54000, France

What Our Guests say 500 + Reviews

Aug 10, 2025 02:34:54 PM
Summary: Great location. Helpful staff. Clean room. Nice terrace bar. Nice pool
Robert Robert
Jun 18, 2025 11:50:10 PM
Summary: .
Michel Michel
Feb 14, 2025 03:09:49 PM
Summary: Great weekend in the heart of Nancy. A very cosy and welcoming hotel with great cocktails, tasty breakfast and a chic spa.
Kamil Kamil
Nov 29, 2024 03:09:47 PM
Summary: A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful.
Kevin Kevin
Jul 24, 2024 02:17:55 PM
Summary: Extremely well run hotel. Excellent property conditions. Wonderful bed.
Eduardo Eduardo
Jun 30, 2024 06:05:30 PM
Summary: Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music. Rooms are France small. So is the elevator. We had a great time - recharging the batteries.
Alex Alex
Jun 6, 2024 09:12:38 PM
Summary: The check in was complicated because the credit card machine to put a hold on the card, didn’t work. I had to go back. The room was really tiny but other than that all good. The hotel is at 3 min from the train station so its location is very strategic.
Annie Annie
Jun 5, 2024 01:09:39 AM
Summary: The Best Western Crystal Palace in Nancy was an easy walk from the train station. It was perfect for walking to shopping nearby or for heading to Stanislas Square for sightseeing or dining. The staff was great and very friendly.
David David
May 31, 2024 09:14:19 AM
Summary: Good stay in Nancy at the BW within walking distance from the train station and to the sights around Place Stanislas. Updated lobby and the room, though small, was clean, quiet and comfortable. Extensive breakfast buffet is available, though you can also find good coffee/pastry spots nearby. Overall enjoyed our stay at the BW Plus Crystal.
Carl S Carl S
May 31, 2024 01:55:25 AM
Summary: Good stay in Nancy at the BW within walking distance from the train station and to Place Stanislas. Updated lobby and room, though small was clean, quiet and comfortable. Enjoyed the breakfast, though we also took cheaper coffee and croissants options nearby.
Carl S Carl S

FAQ's

Is this Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel have a swimming pool?

Yes, this Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel?

Best-rates for the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel starts from $129 per night with includes Internet, Air Conditioner, TV, Wheelchair Accessible, Business Services, Entertainment, Child Friendly, Balcony/Terrace, Accessibility, Security/Safety, Toiletries, Wellness Facilities, Bar, Breakfast, Kitchen, Laundry, Pool, Bedding/Linens, Spa, Fireplace/Heating, Guest Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel?

Based on the information reported by the owner or manager, the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Saint Nicolas - Charles III - Ville vieille - Trois Maisons - Leopold hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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